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Terms & Conditions

1. General Information
1.1. These Terms and Conditions govern the use of this website and the purchase of products from Nicky Knill Jones (“the Artist,” “we,” “us,” or “our”).
1.2. By using this website or placing an order, you agree to these Terms and Conditions. Please read them carefully before making a purchase.
1.3. Nicky Knill-Jones operates as a sole trader, based in Bristol, United Kingdom. For any inquiries, please contact us at knilly@hotmail.com.

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2. Products
2.1. The products available for purchase include original artwork, prints, and photographs. Each product is described as accurately as possible on the website.
2.2. Colours, dimensions, and details of the artwork may vary slightly from how they appear on screen due to differences in monitor settings.
2.3. All products are sold subject to availability. If a product is unavailable after you place an order, we will notify you as soon as possible and provide a full refund.

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3. Ordering and Payment
3.1. To place an order, add your chosen items to the cart and follow the checkout process.
3.2. Payment is accepted via [list accepted payment methods, e.g., PayPal, credit/debit cards].
3.3. Orders are confirmed upon receipt of full payment. A confirmation email will be sent to the email address provided during checkout.

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4. Pricing and Taxes
4.1. All prices are displayed in GBP (£) and include VAT, where applicable.
4.2. Delivery charges are calculated at checkout and vary depending on location and shipping method.

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5. Shipping and Delivery
5.1. We only provide a collection only service and aim to have the artwork available within 10 working days. 
5.2. On request of order, we will provide you with an estimated time of completion.

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6. Returns and Refunds
6.1. As each piece is custom-made/ unique one-offs, we do not accept returns or offer refunds for a change of mind once the sale has been agreed.

6.2. If you wish to cancel your order, you must do so within 24 hours of purchase for a full refund. After 24 hours, a cancellation of up to 50% of the total price will apply to cover materials and time spent. Once work has begun or is completed, cancellations are not accepted

6.3 Minor adjustments may be accommodated at our discretion.

 

7. Intellectual Property
7.1. All content on this website, including images, text, and artwork, is the property of Nicky Knill Jones and is protected by copyright law.
7.2. Customers are not permitted to reproduce, distribute, or use any content without prior written permission.

 

8. Privacy and Data Protection
8.1. We collect and process personal data in accordance with the UK General Data Protection Regulation (GDPR).
8.2. Your information will only be used to process your order and improve your shopping experience. For more details, please review our privacy policy.

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9. Limitation of Liability
9.1. We are not liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of our products.
9.2. Our maximum liability for any claim relating to the purchase of products is limited to the amount paid for the product in question.

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10. Governing Law
10.1. These Terms and Conditions are governed by the laws of England and Wales.
10.2. Any disputes arising from these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

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11. Amendments
11.1. We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.
11.2. Continued use of the website constitutes acceptance of any revised terms.

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